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Our Design Process
After receiving your order, our designers will create a digital proof based on the information you provide us within two business days. We will NOT print your order until you have received a digital proof and have given us your approval. You will have the chance to make changes to your design. You also have the option to see a printed proof before you have approved your order. There is a charge to print and mail these proofs. PLEASE NOTE that if you forego seeing a printed proof of your order all guarantees of reprints due to the way colors or pictures are printed will be voided and you will take full responsibility for any reprint costs. Final payment is due when you approve to print. Before doing so you will need to use the checklist provided with each proof to make sure there are no errors. We will not be responsible for any errors that have been approved. If you have additional questions, please contact us today.
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Why Can't I Pay For Shipping At Checkout?
The simplest answer is that we want to give you the best price possible. We know... it's a "free shipping" world, but believe us when we say - free shipping is not actually free. We could raise our prices and offer "free shipping". We could even break shipping costs down into tiers and charge a flat rate for each, a rate that we know will cover the cost of your shipping. After a lot of thought we have decided that the best way to save you money is to charge you the exact shipping costs once we know them ourselves. There is no markup, just savings. Having said that we understand if you would like to simplify the checkout process. If you would like to pay for your entire order all at once, including shipping, then we would be more than happy to charge you a reasonable price based on our best estimate. If this is the case simply contact us and we will process your order over the phone. We hope this explanation helps! Thanks for your understanding!